It starts with identifying the successful employee profile: attributes, characteristics, skills, willingness and personality). It continues with an engaging experiential immersion into the company’s culture. The On-boarding should extended beyond the initial Orientation, and requires on-going assessing and coaching, of the employees behaviors to provide a consumer centric environment. The result: a fully bought in employee committed to the organization’s mission, vision, values and the consumer experience.
Learning Objectives:
• Crafting the ideal employee profile (assessing candidate fit)
• Behavioral Interviewing (attracting the millennial/Gen Y workforce)
• Creating and engaging on boarding journey (maintaining an engaged workforce)