Jim Tax leads Client Management for the Enterprise Strategy and Marketing team.  Jim is responsible for planning and executing integrated marketing, sales and service plans for USAA’s insurance, bank and investments unit. 
Before joining USAA in 2010, Jim was Senior Vice President, Strategic Marketing Executive at Bank of America. Prior to Bank of America, he served as Chief Marketing Officer for Countrywide Insurance Group, held several positions at Allstate Insurance Company and began his career in the advertising industry in Chicago.
Jim earned a BS in economics from University of Iowa. He lives in Texas with his wife and two wonderful girls.