Next Generation Customer Experience 2015 (past event)

March 23 - 25, 2015

Omni Hotels & Resorts, San Diego, CA

Contact Us: 1.888.482.6012

Jeff Stowell, Head of Customer Experience & Design at Oncue by Verizon

Jeff Stowell


Head of Customer Experience & Design
Oncue by Verizon

Check out the incredible speaker line-up to see who will be joining Jeff.

Download The Latest Agenda

Day 3: Customer Experience Disruptors & Success Factors

Tuesday, January 3rd, 2017


9:05 AM Panel: Optimizing For The Current And Future Mobile Experience

Creating impactful experiences in the mobile space is no easy task. Organizations are creating one-off mobile strategies without first considering why people need mobile in the first place. How are people engaging on mobile and for what reasons? How will people use mobile in the future? This panel will explore the best ways to use the mobile channel as part of the omni-channel customer experience and how you can prepare for customer expectations in the future.