Next Generation Customer Experience 2015 (past event)

March 23 - 25, 2015

Omni Hotels & Resorts, San Diego, CA

Contact Us: 1.888.482.6012

Brian Snader, Vice President Client Development at Integrity Solutions

Brian Snader


Vice President Client Development
Integrity Solutions

Check out the incredible speaker line-up to see who will be joining Brian.

Download The Latest Agenda

Day 2: Customer Experience Culture & Engagement

Saturday, December 3rd, 2016


2:25 PM Panel: Engaging Employees To Come Up With CX Solutions

When employees across the organization are engaged and empowered, they are better able to provide pro-active solutions and advice and boost customer satisfaction and loyalty. Panelists will discuss:
• How to engage employees and ensure they are tied in with the overall cx strategy of the organization
• The behavior needed to drive experience forward
• Tools that enable employees to provide customer solutions
• Case examples