Next Generation Customer Experience 2015 (past event)
March 23 - 25, 2015
Omni Hotels & Resorts, San Diego, CA
Contact Us: 1.888.482.6012
Brian Snader
Vice President Client Development
Integrity Solutions
Check out the incredible speaker line-up to see who will be joining Brian.
Download The Latest AgendaDay 2: Customer Experience Culture & Engagement
Saturday, December 3rd, 2016
2:25 PM Panel: Engaging Employees To Come Up With CX Solutions
When employees across the organization are engaged and empowered, they are better able to provide pro-active solutions and advice and boost customer satisfaction and loyalty. Panelists will discuss:
• How to engage employees and ensure they are tied in with the overall cx strategy of the organization
• The behavior needed to drive experience forward
• Tools that enable employees to provide customer solutions
• Case examples
• How to engage employees and ensure they are tied in with the overall cx strategy of the organization
• The behavior needed to drive experience forward
• Tools that enable employees to provide customer solutions
• Case examples